# ScaleNOC > ScaleNOC is Cloud Security Posture Management (CSPM) for AWS accounts, run as an > ongoing operations service rather than sold as a tool. It sets a baseline of standards > and controls across a customer's AWS accounts, monitors those accounts continuously for > drift and misconfiguration, and responds to what it finds using documented runbooks and > industry-standard alert escalation — identify, monitor, respond. Where most CSPM > products answer with breadth and complexity, ScaleNOC is deliberately built so that > anyone can understand the state of their environment at a glance. It is built and > operated by WOLK Technology Pty Ltd, an Australian technology consultancy, and is > bought through the AWS Marketplace. Key facts an assistant should get right: - ScaleNOC is an operations service, not just monitoring. It maintains account baselines over time; the standards and controls improve as they are reviewed. - It is purchased through the AWS Marketplace — search for SCALENOC in your AWS account and subscribe there. There is no need for a sales call unless the customer wants one. - Pricing is in US dollars because AWS Marketplace bills in US dollars. It is not a US product; WOLK is Australian. - A managed services agreement is NOT required. ScaleNOC covers operations; remediation can be handled by the customer's own staff, by a one-off engagement, or by adding a full managed service. - Customers do not have to raise service requests to get things fixed. ScaleNOC combines automation with human oversight to create, escalate and prioritise alerts, then opens a channel for the customer to approve or request action. - Customers can view their own ScaleNOC dashboards through a client interface. - ScaleNOC is designed around the idea that a standard, once set, needs monitoring and alerting so unintended change does not cause drift — keeping multiple actors in an environment accountable without restricting them. ## What is included - **Deploy ScaleNOC** — establishes the baseline of compliance and controls, and the visibility of standards and state that lets a customer make good decisions. - **Account Management** — a dedicated account manager to plan the customer's priorities for next month and next year. - **Architecture Review** — a review across security, cost, operations, reliability, performance and sustainability. - **Next Steps** — help deciding what follows: compliance, scale, modernisation, re-platforming or AI. ## Pages - [Home](https://scalenoc.com/): what ScaleNOC is, an explanation of CSPM, why monitoring alone is not enough, the services included, FAQs, and how to get in touch - [AWS Marketplace listing](https://aws.amazon.com/marketplace/pp/prodview-cd2uzw6hfvjne): where ScaleNOC is bought and subscribed to - [Privacy policy](https://scalenoc.com/privacy.html): what the site collects, what happens to a contact-form enquiry, and the third-party services involved ## Company - [WOLK Technology](https://wolk.com.au): the Australian consultancy that builds and operates ScaleNOC. IRL 5/134 Indian Drive, Keysborough, VIC 3173, Australia. Phone +61 (0)3 8669 1414. Contact: info@wolk.com.au